How can we help?

How does KalCal identify food from photos?

KalCal uses AI-powered image recognition to analyze your food photos and estimate calories and macronutrients. Simply snap a photo of your meal and the app does the rest — no manual entry needed.

How do I cancel my subscription?

You can cancel at any time through your device settings:

• iPhone/iPad: Settings → Apple ID → Subscriptions → KalCal → Cancel
• Android: Google Play Store → Menu → Subscriptions → KalCal → Cancel

Your premium access continues until the end of the current billing period.

Is my data private?

Yes. Your food logs, photos, and health data are private to your account. We never sell your personal data.

How do I delete my account?

Go to Profile → Settings → Delete Account in the app. This permanently removes all your data. If you have trouble, email us at support@kalcal.ai and we'll take care of it within 24 hours.

The calorie estimate seems off — what should I do?

AI estimates can vary, especially for complex dishes. You can tap any food item in your log to adjust the quantity or calories manually. For best accuracy, photograph food from above with good lighting.

Does KalCal support Hebrew?

Yes! KalCal fully supports Hebrew with a right-to-left layout. Switch languages in the app under Profile → Language.

I was charged but my premium isn't active — what do I do?

Try logging out and back in to refresh your subscription status. If the issue persists, email us at support@kalcal.ai with your account email and we'll resolve it immediately.

How do I restore a previous purchase?

Open KalCal → Profile → tap Restore Purchases. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.